WHAT OUR CLIENTS SAY

In true ISO 9001 fashion, customer feedback is important. Sometimes the recipes are excellent, and sometimes, the mix isn't quite right. Feedback is a great indicator for gauging what's working and what isn't, and it's as important to us as it is to you. With that in mind, we've put some of our received testimonials here, just in case you fancy a read.

"At the end of 2021, we decided to take on the rather daunting process of obtaining three ISOs within the following year. When Zoe began working with us, we swiftly realised how much ease and peace of mind she offered when embarking on this journey.

Zoe structures her work into various sessions, making it easier to manage with our busy schedules. These sessions broke the process down into manageable ‘chunks’, which gave us time for any actions and to process what was covered in our sessions with her.

Zoe helped us cover all processes across the business, making informed recommendations on how to enhance or simplify them. She even arranged for the whole team to get their fire training completed, all it took was for us was to ask!

As an SME, we know the value that these accreditations bring to a business. However, having Zoe there ensured that we felt supported and advised at every step – from day one to certification.

We wholeheartedly recommend Zoe and her team. We have all come to know her very well and look forward to working with her for many years to come."

Sam Stageman

Pentalec

October 2022

"We are now in our second year of being accredited with an ISO 9001:2015 Registration with United Register of Systems. Zoe Bowles was involved with our original success in becoming registered and has been involved in maintaining the certification. I have never found maintaining an ISO 9001 registration so easy as with Agar Bowles and would recommend their services to you."

Bob Grace

SAES

"We couldn’t be more impressed with the exceptional service and expertise provided by Agar Bowles. Their deep knowledge of the ISO9001, 14001 and 45001 standards and their tailored approach to our unique business needs were instrumental in achieving our certification. From the initial assessment to the final audit, their consultants demonstrated professionalism, attention to detail, and a genuine commitment to our success.

Not only did they simplify the complexities of the process, but they also helped us implement sustainable practices that have improved our overall efficiency and customer satisfaction. Thanks to their guidance, we are now more confident in maintaining and improving our integrated management system.

We highly recommend Agar Bowles to any organisation seeking certification or looking to enhance their management systems."

Charlie Naismith

G&J CNC Services Ltd

January 2025

"Working with this team has been an absolute game-changer for us. Their expertise and support throughout the ISO 9001 process made what could have been an overwhelming experience feel smooth and manageable. From start to finish, they were professional, knowledgeable, and incredibly responsive to our needs. Every step of the way, they provided clear guidance and practical solutions, helping us not only understand the requirements but also implement them effectively within our organization.

I can’t overstate how valuable their support has been. If you're looking for expert assistance with ISO 9001 or similar compliance and quality management systems, I highly recommend reaching out to them. Their dedication and insight truly set them apart."

Amy Holmes

MMC Hardmetal UK Ltd

May 2025

"Synergy first met Zoe Bowles last year when we ventured into the unknown territory that is the ISO… and from the initial introduction through to undertaking the work and aftercare, Zoe has been outstanding.

She was able to comprehensively assess our needs and requirements for certification, outline the scope of works and help us achieve our ISO 9001 certification in a matter of months, all remotely.

Achieving certification has enabled us as a business to grow exponentially and prove ourselves within our industry. It has given our clients, both existing and prospective, comfort and reassurance in who they are dealing with, knowing we have the correct systems in place.

We highly recommend Zoe and Agar Bowles and continue to look forward to many more years of working together."

Dan Hammond

Synergy Fire & Security

September 2021

“Having taken the decision to go for ISO 9001 & 14001 certification we reached out to Agar Bowles to provide us with the required support to align our internal processes in the first instance and then to guide and assist us in achieving the required standards of documentation to facilitate this.

From the outset their pragmatic and professional approach meant that the steps towards achieving our aim were delivered in a concise and simple manner and the end result was that we were not only awarded both standards at the first time of asking but were also left with a system that is easily maintained and has added tremendous value to our business.

We cannot recommend Lauren and her team highly enough”

Willerby Landscapes

December 2024

“I just wanted to share a quick note and let you know that you’ve done a great job. I’m so pleased Kladworx picked Agar Bowles to work with, the Constructionline accreditation process was made simple and easy by Zoe’s great communication throughout the whole process. We are now Constructionline Gold and have Acclaim certification all thanks to Zoe and Agar Bowles experience and professionalism. Next time Kladworx require assistance with compliance and certification we won’t go anywhere else. Thanks, Zoe!”

Peter Overton

Kladworx

January 2023